Last updated: 5th March 2026

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ChatYourCareer respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

ChatYourCareer is a platform that connects individuals seeking career clarity with professionals (“Role Models”) who share real insights about their jobs through one-to-one conversations and educational content.

By accessing or using the ChatYourCareer website or services, you agree to the practices described in this Privacy Policy.

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Visitor Data

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When you visit the ChatYourCareer website, certain information may automatically be collected to help us understand how our website is used and to improve the browsing experience.

This information may include:

• IP address

• browser type

• device type

• operating system

• referring pages

• pages visited

• time spent on pages

• date and time of visits

This information may be used to:

• diagnose server or technical issues

• administer and maintain the website

• analyze visitor behavior and site performance

• improve content and navigation

• prevent fraud or misuse

This data is typically collected through our website infrastructure hosted by Wix and analytics tools integrated with the platform.

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Client Web Visits

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A visit to the ChatYourCareer website may occur through several channels including:

• directly visiting our website

• accessing the platform application

• clicking a link from marketing campaigns

• viewing emails sent by our servers

• clicking advertisements served by our servers on third-party websites

During these visits, server logs may record:

• duration of visit

• pages visited

• time spent on pages

• referral sources such as search engines or advertisements

These statistics help us evaluate platform performance and improve the user experience.

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Client Identifier and Cookies

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During visits to our website, a unique identifier known as a cookie may be stored on your device.

Cookies help us:

• recognize returning visitors

• maintain secure sessions

• analyze website usage

• improve navigation and performance

Cookies cannot execute programs, deliver viruses, or access other information on your device.

You may disable cookies through your browser settings. However, disabling cookies may affect certain features or functionality of the website.

Because the website is hosted on Wix, some cookies may be automatically placed by Wix to support website functionality and security.

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Information Provided by You

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When you create an account or interact with ChatYourCareer services, we may collect information that you provide directly, including:

• name

• email address

• phone number (optional)

• profile photo (optional)

• location or timezone

• professional background or career interests

• messages or communications sent through the platform

If you apply to become a Role Model, we may also collect:

• professional biography

• job title and company

• industry expertise

• languages spoken

• availability for calls

• links to professional profiles such as LinkedIn

We only collect personal information when necessary to provide services, manage accounts, or deliver customer support.

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Payment Information

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Payments for services may be processed through Wix Payments.

When payments are made:

• payment information is securely processed by the payment provider

• ChatYourCareer does not store full credit card information

• payment providers may collect billing details and transaction records

Payment providers operate under their own privacy and security policies.

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Communication Information

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If you contact us directly, we may receive additional information including:

• name

• email address

• phone number

• message contents

• attachments or files submitted

This information is used to respond to inquiries, provide support, and maintain service quality.

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Video Calls and Session Data

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Career conversations between Users and Role Models may take place through Zoom.

During sessions, we may collect certain session-related information including:

• date and time of the session

• duration of the session

• participants involved

• chat messages exchanged during the session

 

Session Recording and Processing

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Some sessions may be recorded.

When recording is enabled, the following data may be collected:

• audio and video recordings of conversations

• chat messages exchanged during the session

• session transcripts

• session metadata such as time and participants

Users and Role Models are informed when recordings occur.

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How Recording Data Is Used

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Recorded session data may be used to:

• improve the ChatYourCareer platform

• generate insights about careers and professions

• improve the matching of users and role models

• analyze engagement and conversation patterns

• create educational or informational content

• enhance platform features

Recordings may also be used to support platform development and research.

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AI Processing

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Certain recordings or transcripts may be processed using artificial intelligence tools to help improve the platform.

Before any data is sent to AI tools:

• identifying personal information may be removed

• information may be anonymized or transformed

AI processing may be used to:

• generate summaries

• identify key themes in conversations

• improve career exploration tools

• enhance recommendations for users

ChatYourCareer does not intentionally send personally identifiable information to AI tools for training purposes.

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Storage of Recording Data

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Session recordings and transcripts may be stored on secure systems outside of the Wix platform.

Security measures may include:

• encryption during transmission

• access control systems

• authentication safeguards

• restricted internal access

 

How We Use Information

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We may use collected information to:

• provide and operate services

• manage accounts

• facilitate bookings and sessions

• process payments

• improve the platform

• analyze usage patterns

• communicate with users

• send service updates or notifications

• detect fraud or misuse

• comply with legal obligations

 

Third-Party Services

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ChatYourCareer may rely on third-party providers to operate certain services, including:

• hosting infrastructure (Wix)

• video conferencing technology (Zoom)

• payment processing (Wix Payments)

• analytics tools

• email delivery services

• AI processing tools

These providers process information only as necessary to perform services and are expected to maintain appropriate security measures.

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Data Retention

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Personal data is retained only for as long as necessary.

Typical retention periods may include:

Active accounts
Data retained while accounts remain active.

Deleted accounts
Data may be retained for up to 30 days after account deletion before permanent removal unless legally required otherwise.

Session recordings
Stored until deleted by request or retained for platform improvement purposes.

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Data Deletion Requests

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You may request deletion of your personal data at any time.

Include:

• your full name

• the email associated with your account

• description of the data you wish to delete

Requests will be processed within 30 days, unless certain information must be retained for legal or regulatory reasons.

 

Data Security

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We implement reasonable security measures designed to protect personal data including:

• secure hosting infrastructure

• encrypted communication

• authentication controls

• restricted access to sensitive data

However, no internet-based platform can guarantee absolute security.

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Children's Privacy

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ChatYourCareer services are intended for individuals 18 years of age or older.
We do not knowingly collect personal information from children.

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Changes to This Privacy Policy

 

This Privacy Policy may be updated periodically.

When changes are made, the “Last updated” date at the top of the policy will be revised.

Continued use of the platform after updates indicates acceptance of the updated policy.